0800 368 9401
Mon - Fri 9:00am - 5.00pm
Start your claim
0800 368 9401
Mon - Fri 9:00am - 5.00pm
Start your claim

The Claims Process


How to make a claim?

Your health and wellbeing should not be affected whilst at work. However, many thousands of people are exposed to unsafe working conditions on a daily basis.

If you feel that you may have been affected, we are here to help you get the compensation you deserve. Our claims process is simple and stress free and our friendly, compassionate, professional team are ready to assist.

Contact us for a no obligation chat

For most people this first step can feel daunting, but there’s no need to worry. Our compassionate and friendly team help and advise people just like you on a daily basis. We’re here to assist you through the process, and we won’t pressure you in any way.

Every individual’s circumstances are different. This is where our 30 years collective experience sets us apart from other firms offering to assist in hearing loss cases.

Our highly trained team have extensive knowledge of many industries that can be harmful to hearing, and it is very likely we will have previously helped someone with a similar background to you.

When speaking with our advisors we will assess your individual circumstances and advise you about how we may be able to help.

Then, the decision as to whether you wish to proceed with a claim is yours and you will not be put under any pressure to do so.

Assessing your circumstances
Your hearing test

Once we have assessed your circumstances and advised that we can help, we will arrange for you to have your hearing tested somewhere local to you. One of our specialists will be present and, if the results of the hearing test show damage caused by the noise you have been exposed to at work, they will advise you of the results of the test and explain the next steps of the claim process.

We will advance details of your claim to your past employers and/or their insurers. This is done on a “no win no fee” basis.

Your claim starts
Investigation and negotiation

Each case is different, and some cases will settle more quickly than others and some may encounter difficulties and fail. It all depends on the circumstances of each individual case. For example, someone who is claiming against one employer will normally have their case settled more quickly than someone who has been affected by multiple employers.

Throughout the process we will be in regular contact with the other party and we will let you know of any offers made. We will advise you whether any offer made is reasonable.

If your claim is successful, you will be awarded your compensation.

Only if your claim is successful will your solicitor charge you a fee. This is capped at 25% of the compensation you receive, known as the success fee.

It is important to remember that your claim will be ran on a no win no fee basis, meaning if your case is unsuccessful you will not need to pay anything towards the running costs of your claim. You can make your claim with the peace of mind that you won’t be left out of pocket in any way and this is made possible by the taking out of After the Event insurance, which covers the cost of paying of medical expert’s fees and engineer’s fees in the event of the case being unsuccessful. The cost of this insurance is only payable if the claim is successful, it is not payable in an unsuccessful case.

Your claim settles

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“The service I was given by all the staff at Eldred Law was absolutely fantastic. It was all over and done with before I knew it. I would 100% recommend these solicitors to everyone I know!”

Mr Brazier

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